TruNarc Customer Support
Log in with your Username and Password to access your account. If you have not previously set your personal username and password, refer to the e-mail you received after you initialized your analyzer.
Other helpful links (no login required)
Software Updates
Software updates for your Thermo Scientific TruNarc analyzer and TruNarc™ Admin software are accessed through the Admin program. If new software is available, you will be notified when you launch the Admin program and prompted to install the update.
If you encounter difficulty logging on to the Customer Support Download Center, please contact Thermo Scientific Customer Support at:
- 1.800.374.1992 (US toll free)
- +1.978.642.1100 (International)
- support@chemid.thermofisher.com (non-emergency support)
- reachback@chemid.thermofisher.com (spectral analysis)
Product Information
English