TruNarc Customer Support
Log in with your Username and Password to access your account. If you have not previously set your personal username and password, refer to the e-mail you received after you initialized your analyzer.
Other helpful links (no login required)
Software Updates
Software updates for your Thermo Scientific TruNarc analyzer and TruNarc™ Admin software are accessed through the Customer Support Portal.
If you encounter difficulty logging on to the Customer Support Download Center, please contact Thermo Scientific Customer Support at:
- 1.800.374.1992 (US toll free)
- +1.978.642.1100 (International)
- support@chemid.thermofisher.com (non-emergency support)
- reachback@chemid.thermofisher.com (spectral analysis)
Product Information
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