Notice: Online ordering is temporarily out of service.
Please contact Customer Service Center PaiGlobalCustomerService@thermofisher.com or 800.875.1578 for all your inquiries and ordering needs.
XL5 Customer Support
To log in to the XL5 Customer Support portal, enter your username (email address) and password below. If you do not have a username and password, click the link below to register and create an XL5 account.
Don't have an XL5 User Account? Register
Why You should Register
With an XL5 Support Web Portal User Account, you can enable and manage your XL5 analyzers by adding them to your fleet, and view analyzer sync status, configuration, and calibration modes & features. You can also download software updates and access support resources, including user manuals, training, and more.