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Notice: Online ordering is temporarily out of service.

Please contact Customer Service Center or 800.875.1578 for all your inquiries and ordering needs.

TruScan G3 Customer Support Login

To login to the Customer Support Download Center, enter the Serial Number and Support Code.


If you encounter difficulty logging on to the Customer Support Download Center, please contact Thermo Scientific Customer Support at:

How to Locate your Truscan G3 Serial Number and Support Code

The TruScan serial numbers are identified by the letters “TR” followed by 5 numbers.

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