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Please contact Customer Service Center PaiGlobalCustomerService@thermofisher.com or 800.875.1578 for all your inquiries and ordering needs.

Contact Us

Thermo Scientific Portable Analytical Instruments Inc.

2 Radcliff Road

Tewksbury, MA 01876

For support with Niton XRF analyzers:

For support with FTIR, Raman, and NIR (non-XRF) analyzers:

  • Email:support@chemid.thermofisher.com
  • Phone (United States): 800.374.1992
  • Phone (International): +1.978.642.1100
  • Fax: +1.978.657.5921 (Attn: Customer Support/Training)
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