Notice: Online ordering is temporarily out of service.
Please contact Customer Service Center PaiGlobalCustomerService@thermofisher.com or 800.875.1578 for all your inquiries and ordering needs.
IonicX Customer Support
To log in to the IonicX Customer Support portal, enter your username (email address) and password below. If you do not have a username and password, click the link below to register and create an IonicX account.
Don't have an IonicX User Account? Register
Why You should Register
With an IonicX Support Web Portal User Account, you can enable and manage your IonicX analyzers by adding them to your fleet, and view analyzer sync status, configuration, and calibration modes & features. You can also download software updates and access support resources, including user manuals, training, and more.
Need to verify your registered email address?
For support with Niton XRF analyzers:
- Email: XRF-Support@thermofisher.com
- Phone (United States): 800.875.1578
- Phone (International): Click here for international contact details